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Remote Support

Start a Remote Support Session...

If a technician has requested a remote support session with you, please download and run AnyDesk client below:

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Windows

Next Step:

Once downloaded, let your technician know the unique ID number that has been assigned to your PC.

Below is an example: Please advise us the actual code shown on your computer.

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AnyDesk provides a temporary secure remote connection enabling us to view or control your desktop. Once the app is closed the connection is terminated. We can only access the computer with your permission whilst the app is running.

The AnyDesk app can be kept and re-used for future support issues.

If you require any assistance with installing AnyDesk please call us on 020 8547 1222.

Further information about AnyDesk can be found on their website.

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